At Sharfall, we're devoted to supplying tremendous scarves and making sure you're proud with each purchase. If you want to go back or request a refund, please observe the steps below. We try to make the method as easy and green as possible.

Return & Refund Process
To request a go-back or refund, please contact us without delay at [email protected]. Be certain to include your order number, an outline of the problem, and any applicable pics if applicable. Once we acquire your request, we are able to meet promptly.

Return/Refund in Different Cases

• Damaged or Defective Products: If you acquire a faulty or broken product, please contact us within 7 days of receiving your order. We will provide a complete refund or ship an alternative object, relying on your desire and product availability.
• Wrong Products: If you obtained the incorrect object, please contact us within 7 days of transport. We will set up a go-back and ship you an appropriate product at no extra cost.
• Non-Delivery: If your order has now no longer arrived inside the certain transport time frame, please reach out to us within 7 days of the predicted transport date. We will look into the issue and either resend the object or issue a complete refund if it's found to be misplaced in transit.
• Order Cancellations (Post-Purchase): If you desire to cancel your order after placing it, you ought to contact us within 24 hours of placing your order. If the order has already been processed and shipped, we will cancel it. However, you may nevertheless observe our popular go-back system upon receiving the product.

Return Window
You may also request a go-back within 14 days of receiving your object. After the 14-day period, returns will now no longer be accepted.

Refund Timeline
Once your go-back is obtained and inspected, we are able to process your refund within 7 commercial enterprise days. Please notice that the refund may be issued to the authentic charge method, and it is able to take a further 3-5 commercial enterprise days for the refund to mirror on your account, relying on your charge provider.

Need Further Assistance?

If you have any other questions or concerns not addressed above, we’re here to help. You can reach us via

📧 Email: [email protected] 

📍 Address: 505 5 Cities Dr, Pismo Beach, CA 93449, United States

📝 Contact Form: Please submit your inquiry through our online contact form, and our team will get back to you as soon as possible.
Thank you for choosing Sharfall, where your satisfaction is our top priority.